Red Oak Warranty

Red Oak Construction stands behind the quality of our work. We provides a two-year warranty on materials and workmanship from the date of installation.

This warranty applies to verified workmanship-related defects, including:

• Improper installation resulting from workmanship error

• Major scaling or surface failure caused by improper finishing or concrete quality issues, excluding damage caused by de-icing salts or chemicals

• Structural cracking, including wide cracks or cracks that significantly change in elevation, caused by improper reinforcement placement or positioning

• Settlement resulting from improper base preparation

If a valid defect is confirmed within the warranty period, Red Oak Construction will, at its discretion, repair or replace the affected area at no cost to the homeowner.

What This Warranty Does Not Cover

Concrete is a natural material, and certain variations and minor cosmetic changes are normal and often unavoidable. This warranty does not cover:

• Hairline shrinkage cracks
  Concrete naturally cracks during the curing process and over time as the ground moves through freeze/thaw cycles. Red Oak Construction takes steps to help reduce and control cracking through proper reinforcement placement, the use of microfibres in our mixes, and the cutting of control joints to encourage cracking in specific areas.  However, small cracks outside of control joints may still occur. These cracks are cosmetic in nature and do not typically create a structural concern. They may develop during the curing process or as a result of conditions outside our control, including seasonal ground movement, contraction, expansion, and freeze/thaw cycles.

• Minor discoloration and efflorescence
  Minor colour variation is common, especially within the first 30 days while concrete is curing. These variations may result from uneven moisture evaporation, sun and shade exposure, curing conditions, finishing methods, concrete batch variations, and natural chemical reactions such as efflorescence. In most cases, colour differences fade and become less noticeable as the concrete cures. Due to the uncontrollable nature of these variables, colour variations are not typically covered under warranty.

• Damage caused by de-icing salts, chemicals, or fertilizers
  De-icing salts, de-icing chemicals, and fertilizers can damage concrete by increasing moisture absorption and exposing the surface to compounds that accelerate deterioration. This may contribute to scaling, surface flaking, discoloration, and premature wear, especially during freeze/thaw conditions. Granite chips and salt-free or chloride-free de-icers are recommended alternatives.

• Ground movement or site conditions beyond our control
  Red Oak Construction makes every effort to properly prepare and compact base materials during installation. However, certain conditions beyond our control may still affect the ground surrounding the concrete and cause movement or cracking. Examples include natural movement from freeze/thaw cycles, sinkholes caused by unknown water leaks, tree roots creating pressure beneath or beside the slab, poor landscaping that allows water to collect around the concrete, erosion, soil movement, and movement caused by underground utilities.

• Improper Use, Overloading, or Damage by Others

  This warranty does not cover damage caused by heavy equipment, overloading, misuse, impact, abuse, neglect, or any alteration, repair, or modification performed by others.

• Carpets, Mats, and Trapped Moisture

  Premature deterioration caused by carpets, mats, rubber-backed materials, or 2other coverings left on the concrete surface for extended periods is not covered under warranty. These materials can trap moisture against the surface and accelerate delamination, scaling, and surface deterioration through freeze/thaw cycles.

• Concrete Care and Maintenance

  To maintain warranty coverage, concrete must be properly cared for after installation. This includes using appropriate snow and ice removal methods and avoiding harsh de-icing chemicals. Concrete sealers are strongly recommended every 1 to 2 years. Sealers help protect concrete against moisture damage, staining, and environmental exposure.